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Fronde provides EMS with IT infrastructure management and support services to ensure its uptime, compliance and security needs are met.
Energy Market Solutions (EMS) is the division of Transpower that provides energy market trading and information solutions for private and public sector clients in New Zealand. EMS has invested in geographically diverse, resilient infrastructure to ensure it delivers a seamless uninterrupted service to its customers.
Business Challenge
EMS needed an infrastructure service partner capable of meeting its uptime & reliability key performance criteria and supporting its mission for NZ’s energy consumers.
Fronde Solution and Services
Fronde provides EMS with IT infrastructure management and support services to ensure its uptime, compliance and security needs are met. Fronde’s services include infrastructure and application support, database services and consulting advice.
As a long term partner, Fronde takes the time to understand the EMS business, commitments, culture and values. Recently Fronde managed a successful relocation of EMS’ infrastructure, and followed that up with a successful real-time disaster recovery test.
Infrastructure Supported
Highly available data centre infrastructure and applications including virtual servers, Active Directory, Microsoft Exchange, virtual desktop infrastructure as well as security, networking and disaster recovery configuration.
Achievements
Seamless data centre migration with minimal downtime, continued support for high availability and security compliance measures, successful disaster recovery cut-over with no service interruption.
Fronde Approach
Work in partnership with EMS to understand business and deliver value.
Services Provided
- Technology Support
- Cloud Operations Support
- Project Implementation
- ICT Operations.
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